Welcome to the Ashbourne LLC website. We value your personal information and privacy and wish to explain through this Privacy Policy how we collect, use, store, and protect the information you provide while using the website and purchasing products.
- Information Collection
When you browse the website, place an order, or contact us, we may collect necessary information, including your name, shipping address, email address, contact phone number, and order-related details. This information is primarily used to process orders, arrange delivery, provide customer service, and handle after-sales requests.
We will not ask you to directly provide sensitive payment information that is not strictly necessary, such as full bank card numbers or credit card security codes (CVV).
- Use of Information
The information we collect may be used for the following purposes:
Processing and confirming your orders;
Arranging product delivery and providing logistics information;
Responding to your inquiries and after-sales requests;
Maintaining the website’s operation and improving the user experience;
Preventing fraud, unauthorized activities, and other security risks;
Fulfilling obligations required by applicable laws and regulations.
We will not use your personal information for purposes unrelated to those mentioned above, unless we obtain your consent or are required to do so by law.
- Payment Information Security
Payments for orders on the website may be processed through third-party payment service providers that comply with applicable payment security standards. These providers handle payment information in accordance with their own privacy policies and security requirements.
Ashbourne LLC does not store complete payment credentials—such as full bank card numbers or CVV codes—on its own servers. We receive only the payment or transaction information necessary to complete orders and handle after-sales matters.
- Information Sharing
To fulfill orders and provide website services, we may share relevant information with third-party service providers—such as payment processors, logistics and delivery services, and website technical service providers—to the extent necessary.
We do not sell your personal information. We use or share necessary information only to the extent required to provide the relevant services and require these service providers to take appropriate measures to protect your information.
We may also disclose necessary information as required by law, in response to judicial proceedings or lawful requests from government agencies, or to protect the legitimate rights and interests of the website, our customers, and other relevant parties.
- Cookies and Website Technologies
This website may use cookies and similar technologies to save website settings, process the shopping flow, analyze website traffic, and improve website functionality.
Necessary cookies may be used to ensure the proper functioning of the website and its shopping features. For non-essential cookies or similar tracking technologies, we obtain the necessary user consent in accordance with applicable laws and relevant settings.
You can manage or delete cookies through your browser settings; however, please note that some website functions may be affected as a result.
- Data Retention
Ashbourne LLC retains relevant personal information for a reasonable period based on business needs, order processing requirements, legal obligations, and the need to resolve disputes.
Information related to orders and transactions is typically retained for seven years after the order is completed, unless applicable law requires a longer retention period or permits a shorter one. Once the retention period expires, we will delete, anonymize, or securely dispose of the information in accordance with applicable requirements.
- Information Security
We implement reasonable technical and administrative measures to protect personal information against unauthorized access, use, modification, disclosure, or loss.
While we employ appropriate security measures, absolute security cannot be guaranteed for internet transmissions or electronic storage; therefore, we cannot promise that any method of information transmission or storage is entirely free of risk.
- Your Privacy Rights
Depending on the privacy laws applicable in your region, you may have rights such as the right to access, correct, delete, or obtain a copy of your personal information, as well as the right to restrict or object to certain processing activities.
If you wish to exercise these rights or inquire about the personal information we hold, please contact us using the contact details provided on the website. We may need to verify your identity to ensure the security of your account and personal information.
- Third-Party Websites
This website may contain links to third-party websites or services. These third-party websites have their own independent privacy policies and data processing rules. Ashbourne LLC is not responsible for the privacy practices of third-party websites; we recommend reviewing their privacy policies before using their services.
- Children’s Privacy
This website is not specifically directed at children. We do not knowingly collect personal information from children under the age prescribed by law. If we discover that such information has been collected inadvertently, we will take appropriate measures in accordance with applicable laws.
- Updates to the Privacy Policy
We may update this Privacy Policy to reflect changes in our business, adjustments to website functionality, or requirements under applicable laws. Updated terms will be posted on this page and will take effect from the date of posting.